Job Title: Chief of Staff to President and CEO
Location: On-site Austin Office
Full-Time Position
Are you looking to join a team where “corporate values” aren’t just words on the website but instead are the genuine beliefs of the team? Where the people are smart, hardworking, fun, and loving? A place where the talk is walked?
That’s Kasasa! 4 values define our company culture – Interdependence, Empowered Ownership, Badassitude, and Love – Together these values form THE PATCH. Elevate is the wrapper around the whole Patch reminding us to seek the “highest form” of our values.
If you feel our company values align with your own, please apply! If you don’t, we encourage you to find a company whose values do! Our values are a living commitment to one another. It defines everything we do, including how we build products, serve our clients, plan for the future, and work together. It is our uncompromising promise to one another, our communities, and our clients.
Interdependence - Only team wins count. I take responsibility for my team’s success. My Team is Kasasa. I hold my shield for all of us.
Empowered Ownership - I know my goals. If they’re to be, it’s up to me.
Badassitude - I am passionate about what I do because I understand why it matters. I will courageously face challenges, seeing each one as a stepping stone toward growth.
Love - We boldly bring love to the workplace and the world.
ELEVATE - I CREATE THE HIGHER POSSIBILITY.
ONLY THE BADASS NEED APPLY!
We’re looking for much more than qualified applicants! We’re looking for people who “relentlessly give a sh!t” (Or “RGAS” for short; this is a component of our Badassitude value)! We want individuals who will courageously face challenges. We don’t settle for good enough. At Kasasa, we have the determination, grit, and hustle to create excellence.
Kasasa’s mission is to inspire and elevate community financial institutions to be the source for love and financial well-being in their communities. Kasasa employees (Spartans) are passionately dedicated to this mission and lead the way – sharing our “love” with the world – through our words and actions – via community service and outreach. Expect to get involved and make an impact if you expect to be a Spartan.
As Spartans once did, we stand together and inspire others to join us in our mission. Stronger together and united by core values, we are more than a team. We are a Phalanx!
The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job, nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for Kasasa other work duties not specifically listed herein. Management reserves the right to modify, defer, or rescind this position description at any time, with or without prior notice.
Role Overview
We are looking for a highly organized and dynamic Project Manager and Executive Assistant to work closely with our President, supporting in executing strategic initiatives and managing critical projects. This role will internally be referred to as Chief of Staff.
The Chief of Staff will act as a right-hand person to the President, reporting directly to them, and playing a crucial role in enhancing the efficiency and effectiveness of the Kasasa executive leadership team, as well as the Operations Leadership team. This position requires a combination of strategic thinking, analytical skills, and leadership qualities to support the execution of the President and CEO’s vision and company objectives. The ideal candidate will have a proven track record in project management, strategic planning, and providing executive administrative support.
RESPONSIBILITIES
- Infuses the Patch Values into your work ethic, every day and every interaction.
- Coordinate and manage critical projects and initiatives directly on behalf of the President and CEO with timely and successful execution, including creating timelines, budgets, managing stakeholders and contributors, as well as all aspects of the deliverables and overall creative production.
- Manages the President and CEO’s heavy calendar, requiring interaction with internal and external executives and assistants to schedule and setup a variety of meetings. It is expected that this person would think of themselves as the President and CEO’s productivity manager, proactively filtering calendar time to reflect their priorities, while ensuring maximum efficiency.
- Additional executive administrative duties: making extensive travel arrangements, processing expense reports, catering meals, hosting guests, and continuous maintenance of the President and CEO’s email queue as well as other incoming inquiries to ensure that all items are addressed and responded to with appropriate priority.
- Event planning – including team meetings, offsites, training, and celebratory events etc.
- Taking and disseminating meeting notes, following up and ensuring execution on outstanding items.
- Serve as a strategic advisor providing insights and support on a wide range of issues.
- Facilitate communication between the Executive team and other departments within the company, ensuring alignment with company goals and objectives.
- Prepare and review strategic documents, presentations, and reports for internal and external meetings.
- Represent the President and CEO in meetings and discussions when necessary, acting as a liaison to internal and external stakeholders.
- Conduct research, benchmarking, and analysis on various topics to inform strategic decisions.
- Oversee a team of 2 Executive Administrators that support the Executive Team
- Infuse the Patch Values into your work ethic, every day and every interaction.
QUALIFICATIONS
• Bachelor's degree in Business, Management, or a related field; an MBA or similar advanced degree is icing on the cake.
• Minimum of 3+ years in project management
• Minimum of 3+ years providing executive level support, to include C-Level Executives or Senior Management
• Exceptional organizational, analytical, and strategic planning skills.
• Strong leadership qualities and the ability to manage cross-functional teams.
• Excellent communication skills, both written and verbal, with the ability to effectively convey complex ideas.
• Highly adaptable, with the ability to thrive in a fast-paced and dynamic environment.
• Exceptionally strong work ethic: nights and weekends shouldn’t scare you (it’s not every night and not every weekend, but if the job needs done, we need to know we can count on you to hit a deadline)
• Discretion and confidentiality in handling sensitive information.
• Proven ability to work independently and make sound judgments on a day-to-day basis regarding assigned and ad hoc duties with very limited or absence of direction.
• Extremely proficient in Microsoft Excel, Word, PowerPoint, and Outlook; willingness to learn and work in Paycor, Lattice, Evernote, Mac OS (including Keynote) and Salesforce.
• Extra credit: Deep understanding of the tech industry, market trends, and business operations.
• Extra credit: creative or marketing project management and/or event management
• Must be legally allowed to work in the U.S.
• Travel, as needed up to 10% of the time.
• Must be legally allowed to work in the U.S. (you caught this typo, and it drove you crazy)
• This role is required to work onsite at the Kasasa offices 5 days a week.
• You will be asked to participate in culture related meetings, activities, and events. We firmly believe that building culture and teamwork in a company requires extra intentionality, and thus your participation and engagement isn’t just encouraged - it is required and part of your role and responsibilities.
PHYSICAL REQUIREMENTS
- Sitting for extended periods of time; approximately 5-6 hours per day
- Simultaneous use of hand, wrist and fingers
- Daily operation of standard office equipment
- Frequent use of oral communication to perform work
- Lifts and moves 7-10 pounds occasionally
Our benefits include:
- Open Paid Time Off AND 14 paid holidays
- Gym Membership Reimbursement
- Tuition Reimbursement
- Paid Parental Leave
- Love Fund – established as a way for Spartans to give back to their co-workers in need
- Medical Benefits
- Dental, and Vision with a substantial contribution from Kasasa.
- Life Insurance, Long-Term Disability, Short-Term Disability, and Employee Assistance Program – all provided in full by Kasasa
- 401k plan with matching contributions
- Pay to Tat (Patch tattoos only)
- Peer-to-Peer Appreciation Program – Worktango
Are you ready to join an amazing group of people who genuinely love their jobs in an environment that inspires greatness?
We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, citizenship status, gender, gender identity, pregnancy, sexual orientation, transgender status, marital status, religion, creed, age, physical or mental disability, results of genetic testing, genetic information, past, present or prospective service in the military, or any other characteristic or activity protected by federal, state, or local law.
